Returns are easy at La Bruja's Midnight Vault!
New plates can be returned within 14 days of delivery date for a full refund provided they are still unused and have all packaging they were sent with (if any). If the plate has been used, it can be returned for a store credit of 75% of the original plate's purchase price.
Used plates can be returned within 7days of delivery date for a store credit of 80% of the price paid for the plate.
If you do not receive the plate(s) you ordered, please reach out ASAP and we will get the situation corrected.
To initiate a return, simply contact me via form or email and we can take care of the process from there.
All shipments are tracked and insured. Shipment preparation is done on camera for insurance purposes.